Error message on Desktop/Laptop - 'Device/browser does not support premium content' or 'Device browser update: 6002' Kindly follow below checks one by one. All checks may not be required, one should go to next check if the previous check did not work. Check 1- Video should be tried to play in recommended browsers (in Laptop - updated Chrome, Firefox, or Edge). The browser should be updated. Detailed browser recommendations - Check 2- If the chrome and device are updated and from the recommended browsers, then try below - Go to chrome and click on the 3 button toggle at…
Desktop Issue: ‘3016 or 3015- ERROR PARSING/PROCESSING VIDEO’
Message showing on Desktop Chrome or Firefox - “3016/3015 - ERROR PARSING/PROCESSING VIDEO” Reason - It can happen due to some encoding issue in the raw video or certain extension/virus/adware in viewer device. What to do - First, Ensure that the chrome or firefox is latest updated. Then try in other browser than current. (e.g firefox if error is in chrome) Ensure that viewer tries playing without any extension installed. Adblock plugin/extensions are the common one giving errors. So, it is good to check in Chrome or Firefox Incognito with no plugin/extension working on browser. Incognito browser mode generally works…
Security technology explanation in detailed videos
All security features on all devices explained in detailed video Desktop Browsers Security Overview Android Browsers & Android Apps Security Overview iOS Browsers & iOS Apps Security Overview Screen Capture block security overview
Android Issue: ‘3016/3015/3014- ERROR PARSING/PROCESSING VIDEO’
3016/3015/3014 - When observed on an Android device Cause– This error can be temporary in nature or it can happen because some android chrome browsers are not compatible with Google Widevine DRM. This is an error that Google also knows of and doesn’t have a permanent fix. Fix- 1- Ensure that the Android OS version is greater than 5 and Chrome browser is latest updated. 2- Try using a different compatible browser on Android - Try updated Firefox and updated Edge.
Troubleshooting playback & upload issues: Video tutorials
Please search for your issue in the page and check the tutorial video for resolving it. VdoCipher Status Page (for any current issue) List of all compatible browsers on devices Mac Safari issue: "Browser failed. Please view in updated google chrome browser" Desktop/Android issue with error message - "Please try the following fixes in order : 1......." Android Issue: '3016 or 3015- ERROR PARSING/PROCESSING VIDEO' Desktop Issue: '3016 or 3015- ERROR PARSING/PROCESSING VIDEO' Desktop/Laptop- 'Device/browser does not support premium content' Or 'Device/browser update: 6002' Android chrome shows error message -'6002 Device browser doesn't support premium content' Or 'Device/browser couldn't play…
Video Hosting Platforms: 10 Features & Technologies to Look For
Typing ‘video hosting platforms’ in a Google search throws 5,89,00,000 search results at you. Including paid ads and content around the best online video hosting platforms. The proliferation of videos as a means of marketing has led to a surge in the number of video-hosting platforms for various channels. Today, 87 percent of digital marketers create videos, and 51 percent of them say video marketing fetches them the best ROI. Videos are compelling, too. Ninety-six percent of people say they watched a video to learn more about a specific product or service. Seventy-nine percent of people confess that a brand’s…