It would be an understatement to say that the world is going hardcore virtual, especially post-pandemic. Learning through a video course platform is becoming more mainstream than ever. Students, employees, freelancers, and business professionals have been keener on learning marketable skills with enhanced flexibility through the comfort of their homes. In this piece, we will be discussing the best video course platform and also the hosting platform on which they are built. It is to help educational creators find the required feature for their online course platform, be it a CMS or LMS. A secure video course hosting platform provides…
Error 6007. Unable to connect to license server. Try removing Adblock or try different internet connection
This error can be observed if there is an Adblock plugin/extension installed on the viewer's browsers. Hence please ensure the viewer tries to play the videos without these installed in their desktop browsers. If the error is still observed without any Adblock plugin/extensions installed, then the viewer can try playback from the incognito modes in the desktop browser or some other recommended browsers than current. (e.g. Firefox, Edge if the error is in Chrome).
Invalid srt file: start time should be less than end time
The errors are observed when the file's formatting is incorrect, When your subtitle file has sections in which the start time is defined as greater than the end time of any line then the validator throws this error. This website (third-party, not owned by us) is an example online VTT validator. https://w3c.github.io/webvtt.js/parser.html. You can use this to find the VTT file errors and correct them. If the issue is still observed then, please share the subtitle files with us at support@vdocipher.com, our team will check and update you with the error details of these files and the required corrections.
6007- Unable to load video. Please disable AdBlock and try again
This error is observed if there is an Adblock plugin/extension installed on the viewer's browsers. Hence please ensure the viewer tries to play the videos without these installed in their desktop browsers. If the error is still observed without any Adblock plugin/extensions installed then the viewer can try playback in other browsers than the current one. (e.g. Firefox if the error is in Chrome)
Error-Player configuration not found
This error message is observed when you are trying to use player V2 and the custom player theme configured in the player settings is either deleted from the dashboard or is incorrectly typed.
1050 message”:”License creation failed”
The error is most probably due to the wrong offline OTP configuration. The OTP for offline playback is differently generated than online OTP and it has other parameters like validity, please read this document on offline OTP generation - https://www.vdocipher.com/docs/server/playbackauth/offline/