Frequently Asked Questions

  • How much security does VdoCipher provide ?

    VdoCipher provides security through its proprietary technology based on encryption and authentication. No Internet based downloader can download videos from VdoCipher. Look at the sample video for a proof. Additionally , VdoCipher can provide dynamic watermarking to prevent redistribution through screen captures.

  • I want to brand my videos through watermark. Is it possible with VdoCipher ?

    Yes, you can select a constant or dynamic watermark for better branding and security . Contact us to avail this feature.

  • How does buffer retention feature minimize the costs for me or the viewers ?

    Unlike any other player on web, VdoCipher conserves buffer when the viewer seeks back or forth. This ensures minimal bandwidth usage for both the final viewer as well as you. As bandwidth directly relates to cost , it helps you to minimize your costs while ensuring a smooth playback.

  • I am expecting a heavy traffic on my site. Can VdoCipher ensure a smooth video streaming experience ?

    Whether you consume 10 GB or 10 TB everyday, VdoCipher's infrastructure is fully scalable and robust to handle any peaks. VdoCipher uses top tier CDNs to efficiently deliver content worldwide.

  • My users are from different parts of the world. Would the video streaming experience be the same ?

    VdoCipher uses top tier CDNs to deliver content worldwide. This ensures a pleasant streaming experience for all demographics and internet speeds.

  • How can I upload my videos to VdoCipher ?

    You can upload videos directly from your desktop or dropbox. The videos can be transferred via url, contact us for url upload.

  • I want to know which of my videos are performing well and which are not. Can I use VdoCipher to know that ?

    Yes, VdoCipher provides report on video playbacks and bandwidth consumption to gauge your performance . You can choose the duration over which you can watch the detailed usage reports.

  • Does VdoCipher provide dynamic watermarking feature ?

    Yes, contact us if you are in need of this particular feature.

  • Can I rename the videos once I have uploaded them ?

    Yes, you can easily rename your videos using our dashboard.

  • I want to sell video course on my site. How can VdoCipher help in hosting smooth and secure platform to sell courses ?
  • Can I customize the player features ?

    Currently , the player is available in single color. If you are going to use VdoCipher to host large number of videos , then contact us. We would be happy to see if we can customize for your requirements.

  • I have some requirements which are not mentioned anywhere on site. Can VdoCipher help me out ?

    Yes , we would be happy to hear you at contact us.

  • How do I integrate VdoCipher with wordpress ?

    We have a plugin for wordpress. Contact us to use the plugin.

  • I want to embed videos on my site made in PHP/ASP/ASP.net. How can I do so ?

    We have ready to use APIs for quick integration. If you have a different site architecture , then we can provide an API for the same.

  • How can I get support to help VdoCipher integrate with my site ?

    VdoCipher support is just a mail away. Mail us your query at contact us. We would be happy to help you out.

  • Can I use VdoCipher with my moodle account ?

    Contact us to have a moodle plugin .

  • Can I pay through means other than paypal ?

    Yes, you can. Contact us for other payment options.

  • Can I pay separately for bandwidth and storage ?

    Yes , you can buy individual credits for bandwidth and storage. Enter your particular requirements at the pricing page to buy credits.

  • What is a GB Month?

    A GB month is equal to the amount of credit which allow you store 1 GB of data for 1 month. Therefore, if you have 100 GB Days storage credit and 500 MB of videos stored, you can store your video till ( (100 GB-Days) * (1000) / 500 MB ) or 200 Days. Go the account summary page to get idea on how long your storage credits will last on the basis of your usage data.

  • How is bandwidth calculated?

    Bandwidth is calculated as the total data transferred for video streaming . If a 200 MB video is played 10 times a day, then bandwidth consumed would be 0.2*10 = 2 Gb .

  • I don't want to pay for the whole month. Can i buy only for a limited time ?

    Yes, our pricing model is pay-per-use. It is similar to prepaid mobile recharge. You can pay only in advance only for the bandwidth and storage you want to consume. There are no fixed monthly costs. You can read our blog to know how VdoCipher is the most affordable video hosting solution for businesses.

  • How can I get discounts for pricing ?

    If you are planning to buy bandwidth and storage credits of plans greater than that mentioned on pricing page, we would provide discounts for such bulk purchases.

  • How can I estimate how much VdoCipher would cost me ?

    Have a look at our pricing estimator at pricing page to estimate your costs.

  • What happens if my bandwidth/storage credit goes to zero?

    Your videos will NOT suddenly stop playing. Before the credit reaches to zero, we shall try to tell you with email notification. If your credit goes to zero, the bandwidth and storage will be charged with negative balance till the overage limit.

  • What is the overage limit if the credits goes to zero and videos continue playing?

    The overage limit is determined with your usage of the service. The overage limit is zero in case of free plan and increases as you keep using VdoCipher.

  • How often is the account data updated?

    The bandwidth and storage credit are updated daily.