Message showing on Desktop Chrome or Firefox –
Asking to allow playing through Flash or Installing Flash player.

Reason – It can happen due to not rightly configured settings for VdoCipher integration.

What to do –

1. Ensure your site domain is in https or you are testing in http://localhost It is a must requirement by browsers for playing HTML5 content.

2. Kindly ensure that the Iframe or URL finally rendered on site has allow=”encrypted-media” included in it. Many themes remove it from final rendered url, thus causing flash to play instead of html5. An example of this happening is shown in above video.