Nothing happens on clicking play button

Error on Desktop/Android– Viewer clicks on play button and nothing happens.

Reason –It can be due to your site page theme/design conflicting with player. 

What to do –

  1. Can you try removing theme and playing in same site ?
  2. Can you try making player smaller ?
  3. Can you check in other browser on desktop (either of chrome or firefox )?
  4. Can you try removing extension from browser and check.
  5. If any of above 2 doesn’t play, kindly check if vdocipher.com homepage video is playing on that device ? And then send us the page access to check.

 

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