Error on Desktop/Android– Viewer clicks on play button and nothing happens.
Reason –It can be due to your site page theme/design conflicting with player.
What to do –
- Can you try removing theme and playing in same site ?
- Can you try making player smaller ?
- Can you check in other browser on desktop (either of chrome or firefox )?
- Can you try removing extension from browser and check.
- If any of above 2 doesn’t play, kindly check if vdocipher.com homepage video is playing on that device ? And then send us the page access to check.
Supercharge Your Business with Videos
At VdoCipher we maintain the strongest content protection for videos. We also deliver the best viewer experience with brand friendly customisations. We'd love to hear from you, and help boost your video streaming business.
Free 30-day trial →
