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Desktop Issue: ‘3016 or 3015- ERROR PARSING/PROCESSING VIDEO’

 

Message showing on Desktop Chrome or Firefox –
“3016/3015 – ERROR PARSING/PROCESSING VIDEO”

Reason – It can happen due to some encoding issue in the raw video or certain extension/virus/adware in viewer device.

What to do –
First, Ensure that the chrome or firefox is latest updated. Then try in other browser than current. (e.g firefox if error is in chrome)

Ensure that viewer tries playing without any extension installed. Adblock plugin/extensions are the common one giving errors. So, it is good to check in Chrome or Firefox Incognito with no plugin/extension working on browser. Incognito browser mode generally works better.

Please watch above video for more explanation.
 
 

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